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  A Regulatory Primer (Part 4): Understanding Quality System Requirements
 
In the first article of this series, Roger Gray of Donawa Consulting explained how device classification can play an important role in determining not only the quickest route to market, but also, potentially, in which of the major markets, United States (U.S.) or Europe (EU), the product is likely to achieve first clearance for sale. The second article looked in more detail at classification issues in the United States; the third provided detail on the European classification system.

This article focuses on the quality system (QS) requirements for the United States and Europe, highlighting the major differences between the two.

Laws or Standards?
In the United States
A Regulatory Primer
Read all of the articles in the series.
Part 1: Consider Regulatory Early On
Part 2: Up Close: U.S. FDA Classes and Comparisons
Part 3: Up Close: The European Rules-Based System
Part 4: Quality System Requirements for the United States and Europe
Part 5: An Important Post-Market Requirement
Part 6: 14 Medical Device Myths and Realities
The detail of the U.S. system is set by law, with the basic QS requirements for medical device manufacturers being included in Title 21 of the Code of Federal Regulations, Part 820 (21 CFR 820), known as the Quality System Regulation (QSR) or current Good Manufacturing Practice (cGMP) requirements.

In Europe
In contrast, the European system includes an outline of the requirements in the Annexes of the medical devices directives, but the majority of the detail is described in Harmonized European Standard EN ISO 13485:2003, "Medical devices — Quality management systems — Requirements for regulatory purposes."

A History Lesson
ISO 13485 is based on the international general quality system standard ISO 9001:2000, whereas the QSR is more similar to the previous versions of ISO 13485 and ISO 9001, as the U.S. requirements were largely aligned with the international standards in the late 1990s, before the international community agreed to rewrite ISO 9001, which was effective from 2001.
Sections & Subsections
The QSR is divided into 15 sections, whereas ISO 13485 has 8. See Table 1 below for the section headings. The majority of the EN ISO 13485 requirements are in section 7 of the standard, which includes subsections for design and development, purchasing, production and servicing, all of which are considered under separate sections in the QSR. Depending on the classification of the device, all, some, or none of the QS requirements are mandatory.

Table 1: QSR & ISO 13485 Sections

Fortunately, the European QS requirements are similar to the U.S. QSR, however the wording used is sometimes different. Some of the more significant differences are shown in Table 2.

Design Controls
In the United States
Design controls are not mandatory for Class I devices, with the following exceptions:

--Devices automated with computer software
--Tracheobronchial suction catheters
--Surgeons’ gloves
--Protective restraints (i.e., for limiting a patient's movements to the extent necessary for treatment, examination, or protection of the patient or others)
--Manual radionuclide applicator systems
--Radionuclide teletherapy sources

In Europe
No QS is necessary for Class I devices; design controls are optional for Class IIa, IIb and III devices. For Class IIb and III devices, however, in the absence of design controls, it will be necessary for a notified body to assess a representative sample of the product in accordance with Annex III of the Medical Device Directive (MDD), in order to issue an EC-type examination certificate, or to carry out the EC verification process in accordance with MDD Annex IV.

Most companies, however, find that following the QS approach, including design controls, provides commercial and financial advantages, as well as quality advantages and regulatory compliance. An effective QS will minimize the chances of releasing nonconforming product into the marketplace and facilitate the effective handling of complaints and quality problems, should they arise.

Other Differences
There are a number of other differences between the two systems. Table 2 (below) highlights the differences from the overall approach to packaging design.

Table 2: Comparison between QSR (21 CFR 820) and ISO13485:2003


Meeting Company Objectives and Regulatory Requirements
"Management Responsibility"
The top management of a start-up company needs to have an overview of the "management responsibility" aspects of the QSR and ISO standard. In this respect, both include a need for a "quality policy" to be established. The QSR includes a requirement for "quality objectives," but doesn’t expand on this, whereas ISO 13485 requires these to be "established at relevant functions and levels within the organization," and that they must be "measurable and consistent with the quality policy."
Depending on whether new companies have decided to focus their first marketing activities in the United States or Europe, they should select and install a QS that meets the company’s objectives and regulatory requirements. If this includes design controls, then clearly these particular systems or processes should be in place sufficiently early to allow manufacture of a device for which design controls have been applied.

If device sale is to be extended to the other main market, then a gap analysis should be carried out to determine what has to be added to the QS to allow compliance with both sets of requirements. It is perfectly achievable to have one QS that fully meets both ISO 13485 and the QSR.

The Difference Is in the Detail
Although many of the same basic requirements are included in the QSR and ISO 13485, there are specific differences that must be taken into account when developing a quality system that meets both sets of requirements. In addition, although the requirements are similar, different emphasis may be placed on certain aspects by ISO 13485 auditors or FDA QSR inspectors. For example, process validation is genrally reviewed more stringently by FDA inspectors, whereas risk management will be a focus of ISO 13485 auditors.

It must also be remembered that the QS annexes of the European device directives include particular "administrative requirements" beyond ISO 13485, so these need to be taken into account in a manufacturer’s QS.

Finally, there are guideline documents in Europe that provide non-binding guidance on certain aspects of regulatory compliance, including post-market vigilance, equivalent to 21 CFR 803, "Medical Device Reporting," which need to be written into a manufacturer's QS."

About the author: Roger Gray holds a B.Sc. in mechanical engineering and is Director, Global Regulatory Affairs at Donawa Consulting (Rome, Italy), where he is responsible for assisting medical technology clients obtain marketing clearance for both Europe and the USA, in addition to managing the company’s European Authorized Representative portfolio. He has over 25 years' experience in the device industry and was involved with the development of the Medical Devices Directive during its formative stages.

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